Our team at RR Parkon always believes that ‘Service driven is Success driven’. Our company has delivered exceptional service to the customers even after installing the systems; this involves timely maintenance, quick assistance in case of any issue with the automated car parking systems.
We at RR Parkon have a team of skilled professionals that undergo rigorous professional training at every level to deliver quality and prompt service where our response time is as less as 2 to 3 hours to any break down issue raised with us. Our team has been consistent in providing excellent service to all our customers which is a testimony that our customers have worked on multiple projects with us and have shown utmost faith in our brand.
|Repairs||One Time Preventive Maintenance Service||Silver Pack||Gold Pack||Platinum Pack|
|One Time||One Time||On Call (Mon to Sat between 9:00 AM – 6:00 PM)||On Call (Mon to Sat between 9:00 AM – 8:00 PM)||On Call (Mon to Sun between 9:00 AM – 8:00 PM)|
|Preventive Maintenance||X||One Time||Quarterly||Quarterly||Quarterly|
|Health Card||X||One Time||Quarterly||Quarterly||Quarterly|
|Alignment Checks||X||One Time||Quarterly||Quarterly||Quarterly|
|Spares||No Spares Covered||No Spares Covered||No Spares Covered||Only Mechanical Covered*||Mechanical + Limit Switches + Sensors + Motors***|
|Operator Training||X||X||Once During the Contract||Four Times During Contract||On Call|
|Spare Parts Discount||X||X||At Rack Rates||Up to 10% Discount on all Parts^||Up to 20% Discount on all Parts^|
- * - Wear and tear parts like guide shoes, ropes, break liners, etc. will not be covered under the contract.
- * - Any parts damaged due to reasons outside control of RRIPL will not be covered under the contract.
- ** - Not available for Twin Parking System
- *** - Repairs only
- ^ - Not valid for consumables